Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQs) for Rishtewali.com

Welcome to the Rishtewali.com FAQs section. We’ve compiled answers to some of the most common questions from our users to help you navigate our matrimonial platform easily. If you have additional questions or need further assistance, feel free to contact our support team.

1. What is Rishtewali.com?

Rishtewali.com is a matrimonial website designed to help individuals find their life partners. Whether you are looking for a partner from your own community, culture, or someone who shares similar values, we offer a platform that connects people based on shared interests, backgrounds, and preferences. Our services are focused on providing a safe and reliable environment for serious matrimonial matchmaking.

2. How do I create an account on Rishtewali.com?

Creating an account on Rishtewali.com is easy. Follow these steps:

Visit the website at www.rishtewali.com.
Click on the Sign Up button on the homepage.
Fill in the required details, such as your name, email address, phone number, and a secure password.
Complete your profile by providing additional information such as your age, religion, marital status, education, profession, and preferences for a partner.
Once you’ve filled in your details, click Submit to complete your registration.

After registration, you can access your profile, search for potential matches, and start connecting with other users.

3. Is Rishtewali.com free to use?

Rishtewali.com offers both free and premium membership plans. With a free membership, you can:

Create a profile and browse through other profiles.
Express interest in potential matches.
Communicate with other members (depending on the features available for free users).

To access premium features such as unlimited messaging, seeing who viewed your profile, and other advanced matchmaking options, you can subscribe to a paid membership plan.

4. How can I find a suitable match on Rishtewali.com?

You can find a suitable match by using the search filters available on the website. The filters include:

Age range
Location
Religion and community
Education and profession
Interests and hobbies

You can also set specific preferences to help narrow down the search according to your needs. Additionally, once you’ve found a match, you can communicate with them to better understand their compatibility.

5. How do I communicate with other members?

After creating your profile and finding a potential match, you can communicate with other members in the following ways:

Send Interest: You can express interest in someone's profile by clicking on the "Send Interest" button.
Messaging: If you’re both interested in each other, you can begin messaging through our secure chat feature. For this, you may need a premium subscription, depending on the plan you have.

Please remember to be respectful and cautious when interacting with others online.

6. How do I ensure my privacy on Rishtewali.com?

We understand the importance of privacy. Here’s how we protect your personal data:

Profile Visibility: You can control who sees your profile and photos. You can set your profile to be visible only to those you choose.
Privacy Settings: We offer customizable privacy settings, allowing you to limit the details shared on your profile. You can hide certain sections like contact details and photos from public view or non-matching profiles.
Secure Messaging: All communications through Rishtewali.com are protected and encrypted, ensuring a secure environment for you to connect with others.

We also advise you to avoid sharing sensitive personal information, such as home addresses or financial details, with others until you have established trust.

7. Can I delete my profile on Rishtewali.com?

Yes, you can delete your profile at any time. To delete your account:

Log into your Rishtewali.com account.
Go to your Account Settings.
Look for the option to deactivate or delete your profile.
Follow the instructions provided to permanently remove your account.

Once your profile is deleted, all your information will be removed from the website, and you will no longer be able to access your account.

8. What should I do if I forget my password?

If you forget your password, follow these steps to reset it:

Click on the Forgot Password link on the login page.
Enter the email address associated with your account.
You will receive an email with a link to reset your password.
Follow the instructions in the email to choose a new password.

If you don’t receive the email, check your spam/junk folder. If the problem persists, contact our support team for assistance.

9. Can I block or report another user?

Yes, you can block or report any user who you believe is violating our terms of service, acting inappropriately, or making you uncomfortable. Here's how:

To block a user: Go to their profile and click the Block button. This will prevent them from contacting you or viewing your profile.
To report a user: If you believe a user is violating the website’s policies or engaging in inappropriate behavior, click the Report button on their profile and provide details of the issue. Our team will investigate and take appropriate action.

10. How secure is Rishtewali.com?

Rishtewali.com takes your security seriously. We use industry-standard encryption methods to protect your personal information and ensure the safety of your data. Additionally:

We implement secure sockets layer (SSL) technology to safeguard your communication and data.
We regularly review and update our security protocols to keep your data safe.

However, we encourage you to use strong passwords and not share personal details that could compromise your privacy.

11. What if I have technical issues or need help with my account?

If you encounter any issues or need assistance, please reach out to our customer support team. You can contact us via:

Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Live Chat: Available on our website

Our support team is here to assist you with any technical difficulties or questions you may have about using the website.

12. Can I use Rishtewali.com on mobile devices?

Yes, Rishtewali.com is fully optimized for mobile devices. You can access our website via any mobile browser, or download the mobile app (if available) for a more seamless experience. This allows you to search for potential matches, communicate with other users, and update your profile on the go.

13. How can I upgrade to a premium membership?

To upgrade to a premium membership:

Log in to your account on Rishtewali.com.
Go to your Account Settings.
Select the Upgrade or Premium Membership option.
Choose the plan that best fits your needs and follow the instructions to complete the payment process.

Premium memberships offer additional features such as unlimited messaging, profile visibility options, and access to advanced search filters.

14. How do I manage notifications on Rishtewali.com?

You can customize your notification preferences in your account settings. This includes:

Email notifications for new messages, profile views, and interests.
Push notifications for activity on your profile (if using the mobile app).
Alerts for updates or promotions related to Rishtewali.com.

You can choose to enable or disable certain types of notifications based on your preferences.

15. Does Rishtewali.com offer matchmaking services?

While we provide a platform for individuals to connect, Rishtewali.com does not offer personalized matchmaking services like traditional matchmakers. However, we do offer advanced search filters and personalized suggestions to help you find the best matches based on your preferences, interests, and background.

If you have any additional questions, feel free to reach out to our customer support team. We're here to help make your journey towards finding a life partner as smooth as possible.

Thank you for choosing Rishtewali.com!